Order/Change Faculty & Staff Services
The links below allow KU faculty and staff to request or modify Voice, Data, & Video services online.
Voice
Make changes to service with your phone, fax, credit card readers or other phone communication service.
Voicemail Phone Service- New Voice Services
Request a new telephone number or extension of existing telephone number - Change Voice Services
Change phone set type, long distance restrictions or phone buttons - Move Voice Services
Move a telephone line and set to another location - Disconnect Voice Services
- Music on Hold - New Service
- Music on Hold - Remove Service
- KANS-A-N Calling Card
- Conferencing Service Card
For monthly billing questions or funding changes please email len@ku.edu.
Data
Make changes to your computer's data/network connection, network printer, or cash register.
- New Ethernet Connection
- Move Ethernet Connection
- Disconnect Ethernet Connection
- VLAN changes
- Public Connection Request
- Wireless Data Network Service
For monthly billing questions or funding changes please email len@ku.edu.
Cable TV
Services for your Cable TV, including activation, termination or movement of your existing service.
For monthly billing questions or funding changes please email len@ku.edu.
Video Conferencing
Schedule a video conference with KU Media Productions:
Alternate Order Methods
You're welcome to use these other methods to make your request:
- E-mail: itmac@ku.edu
- Call: (785) 864-5001
Telephone and Internet Service for all University of Kansas personnel located off campus must be ordered through Information Technology-Network Support in order to insure correct provisioning and that all viable options for service are presented for consideration to the department or grant funding authority. Bills from the provider(s) for installation and monthly service may be sent directly to the requesting department, but the installation order and any subsequent orders for moves, adds or changes must be issued by Information Technology-Network Support.
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