Research and Training Center on Independent Living
The OHCUP: A Tool to Improve Outpatient Access
Is your medical office fully accessible? You can identify problems and implement solutions by using the Outpatient Health Care Usability Profile (OHCUP).
The OHCUP is an easy-to-use checklist that is less complex than ADA guidelines.
It measures how usable clinics are for people with specific disabilities: physical, vision or hearing, and learning. Individuals with disabilities can give the OHCUP to their health providers to encourage them to improve accessibility.
This tool to help medical offices and clinics improve their accessibility was developed as part of the Community Engagement Evaluation Project, a research project of the RTC on Measurement and Interdependence in Community Living.
Disability Resources for Healthcare Providers
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How to Make Your Medical Practice More Accessible to People with Disabilities (PDF)
- How to make your medical office more accessible to people with mobility disabilities - includes information about tax incentives for adjustable-height exam tables, accessible scales and facility improvements
- Ways to improve access for people who have sensory (vision and hearing) disabilities
- Notes on disability etiquette
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IRS Tax Form 8826 for "Disabled Access Credit" (PDF)
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Outstanding Programs to Replicate to Promote the Health of People with Disabilities (PDF)
This fact sheet identifies successful programs for training consumers, training medical professionals and paraprofessionals, and removing barriers.
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Cancer Prevention for People with Disabilities (PDF)
This resource guide lists informational websites, continuing education courses and research articles. Removing Barriers to Health Care: A Guide for Health Professionals (from the Center for Universal Design)
Includes recommended Universal Design features, selected Americans with Disabilities Act requirements for health care providers and communication tips for specific disabilities.
ONLINE TRAININGS
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Online Training: Healthcare Access for Persons with Disabilities (on Kansas TRAIN, course #1025624)
One CME/CNE is offered for $10.
This course provides tips for delivering culturally sensitive, high quality care to adults and children with physical and sensory disabilities, along with solutions to common problems in serving patients with disabilities.
- The course is free to providers nationwide. One CME/CNE is available for $10.
- To enroll, go to https://ks.train.org if you’re in Kansas. All others, go to www.train.org. (First-time users create a login name and password.)
- Search for “Healthcare Access for Persons with Disabilities,” course number 1025624.
- The above course has been expanded to include persons with developmental disabilities and is available through Ohio State University. Credits are offered by the CDC.
Online Trainings: Healthcare Access for Persons with Disabilities- approved for continuing education by the Centers for Disease Control and Prevention (CDC). These trainings are expanded versions of the course listed above on the Kansas TRAIN system.
- Part I: Persons with Physical and Sensory Disabilities
- Part II: Persons with Developmental Disabilities
