Why is the Ombudsman Here?
Impartiality Independence Confidentiality
What does the Ombudsman do?
Handles Complaints Provides Information Serves as Consultant
Need an Ombudsman?
Who is the Ombudsman?
What should be taken to the Ombudsman?
Other Resources
Annual Report July 1, 1997 - June 30, 1998
Statistical Summary
Suggestions for a Course Syllabus
Academic Misconduct
Grade Appeals
Other University and College Ombuds Links
Statistical Summary of First Contacts
University Ombudsman Office
July 1 - 1997 - June 30, 1998
Student regarding grade and/or course management:
Undergraduate - 40
Graduate - 5
Student regarding conflict with Instructor, GTA, or Professor:
Undergraduate - 16
Graduate - 3
Student regarding academic misconduct - 9
Student regarding conflict with Instructor: non-academic - 1
Student regarding:
Department or School
Undergraduate - 15
Graduate - 8
Academic Services
Admissions -1
Registrar:
Residency - 7
Enrollment - 5
Records - 1
Student Services
Financial Aid - 3
Housing:
Contract - 4
Discipline - 2
Maintenance - 1
Food Service - 1
Off-campus housing - 2
International Student Services - 2
Services for Students with Disabilities - 1
Watkins Health Center - 2
Other University Units
Comptroller/General Accounting - 7
Study Abroad - 1
Libraries - 1
Parking - 6
University Police - 1
Work/Employment issues - 2
Instructor/Staff regarding Student:
Faculty - 8
GTA - 3
Staff - 3
Instructor/Staff regarding Unit or University:
Faculty - 3
GTA - 1
Staff - 1
Instructor/Staff regarding colleague:
Faculty - 7
Staff - 1
Harassment/Discrimination Consultation:
Sexual -10
Sexual Orientation - 4
E-mail/Internet - 2
Telephone - 3
Consenting Relations Issues - 1
Staff Issues/Employment Conflicts:
Unclassified - 8
Classified - 4
Other - 1
Former Student Assistance - 7
Parent/Relative Assistance - 8
Information Seeking:
Student -11
Faculty - 6
Staff - 9
Off-Campus person - 3
Other Ombuds - 8
Other - 5
Meetings/General Consultation:
Administration -18
Faculty -12
Student (s) - 6
GTA(s) - 1
Governance - 1
Other Ombuds - 9
Staff - 5
Miscellaneous - 6
Presentations/Information Fairs - 6
Press - 4
UCOA (University and College Ombuds Association) - 4
CDAS (Campus Dispute Assistance Services) - 16
Ombuds Related Activities/Events - 11
TOTAL CONTACTS FOR 1997-98: 363