To check this:

1. Go to the item in Blackboard, and click Edit in the drop down arrow to the right of the Item’s title.
2. Look in Step 3 of edit item, and be sure that ‘Yes’ is selected next to Permit Users to View this Content.
3. Be sure your Date and Time Restrictions, if used, are also correct.

If the permission settings appear to be okay:

It could be that the Link Title names for some of your Blackboard items do not match the File name of the file. You can in Blackboard change the Link Titles but this feature is not working properly.

To check this (see image #1) below

1. Go to the item in Blackboard, and click Edit in the drop down arrow to the right of the Item’s title.
2. Look in Step 2, and be sure that for all the files the File Names and Link Titles Match

If the File Names and Link Titles are different, students may not be able to see the file.

To fix this issue, re-post the files but not change the file Link Title names:

1. Go to Blackboard and to the section/location to where the broken files are. Click the arrow to the right of the item’s title, choose Edit
2. Go to step 2 on the edit item screen and right click on the attached files link and choose “Save link as” or “Save target as” and download the file to your computer (where you can easily find it). Your are downloading the original file so that you have a copy to re-post to Blackboard.
3. Click the Mark for removal to the right of link (the broken one) you just downloaded
4. Click the “Browse my course” button to reattach the file you just downloaded. After the file is attached, Do not change the Link Title! This is what “breaks” the item.
5. Repeat for each file attached in the item, and click Submit at the bottom of the screen.

For a visual representation of Steps 2-4, see image #2 below.

Image #1

Image #2

See the steps below to show your sites again.

Manage My Course Module Settings (Show/Hide your course from My KU Page)
1) Click Manage My Course Module Settings (the gear icon located upper right corner of My Courses)
2) Click the checkbox in the column of Course Name to see the course under My Courses.
3) Click Submit

click to see gear icon

click the image to see the checkbox

Are you a student? If so, make sure the course hasn’t ended.

Windows XP
1. Go to the Start button on your computer’s desktop, and then to the Control Panel
2. Click on Display
3. Click on the Appearance tab
4. Select the Advanced button
5. Select the Scroll Bar from the item drop down list
6. Change the setting to 19
7. Submit

Windows Vista
1. Go to the Start button on your computer’s desktop, and then to the Control Panel.
2. Click on Personalization.
3. Select the Window Color and Appearance option.
4. Click on the Advanced button.
5. Select the Scroll Bar from the item drop down list.
6. Change the setting to 19.
7. Submit.

Windows 7
1.  Go to the Start button on your computer’s desktop, the go to Control Panel
2.  Select Appearance and Personalization
3.  In top right-hand search box, type “windows color”
4.  It will bring up Personalization and a list.  Select “Change window colors and metrics”.
5.  Click on the Item Dropdown (default says Desktop) and select “Scrollbar” and change to 19.

1) Be sure the date and time settings for the announcements are set properly according to the new semester’s dates and times (found in the Edit link, in the drop down arrow to the right of each announcement’s title).

2) Delete the link/s to the Announcements page on your Blackboard site  (click the drop down arrow on the right side of the navigation button/link and select delete).

3) Add a new link to your announcements page (click the + button above the navigation buttons in your Bb site, choose Create Tool link, Name it Announcements, and choose Announcements as the tool, click submit). You should have a new link to the Announcements that will function properly.

To the announcements work as it should, clear the cache in your browser, close your browser down completely and renter your Blackboard site.

If you are using Internet Explorer 8 and cannot access a page in Blackboard, please clear the cache (see instructions below), restart your computer and when accessing Blackboard again, please click the ‘No’ button when you receive this message. Alternatively, try using the Firefox browser to access Blackboard.

Clearing cache in IE8.

In the Internet Explorer 8 browser.
1. On the Tools menu, click Internet Options.
2. Under Browsing history, click Delete.
2. Select the check box next to Preserve Favorites website data.
3. Select the check box next to Temporary Internet Files.
4. Select the check box next to Cookies.
5. Select the check box next to History.
6. Select the check box next to Form data.
7. Select the check box next to InPrivate Filtering data.
8. At the bottom of window, click Delete.
9. Internet Explorer, start Internet Explorer again, and then try to access the Web page.

If you are using Internet Explorer 8 and if you see this message (see image above), please click the ‘NO’ button.

Having difficulty viewing this video? Make sure you have the latest version of Flash at http://get.adobe.com/flashplayer/

Trying to add a GTA or guest? Look at the other questions in the User Management section of the FAQs.

For important details on using this tool, visit the Blackboard Tools and Strategies Blackboard site.

Look in your Blackboard list of courses for this site. If you don’t see it and want to be added to this site. Contact IDS at ids@ku.edu or 864-2600 and ask to be added. Please include your Blackboard users name ending with an @ku.edu address.

Go to http://courseware.ku.edu and at the top of this page click the English (United States) link.

Add a Using Blackboard link to your Blackboard site:
1) Enter your Blackboard site
2) Click on the + icon above your navigation buttons
3) Select “Create External Link”
4) Type “Using Blackboard” for the Name
5) Copy this URL ->  https://courseware.ku.edu/webapps/blackboard/content/listContent.jsp?course_id=_7802_1&content_id=_465741_1&mode=reset&courseTocLabel=Student%20Demos

and paste it in the URL field

6) Check the Available to Users box

7) Click submit