IT Customer Service Center

Frequently Asked Questions

Who we are:

The Customer Service Center provides assistance to KU faculty, staff, students, retirees, affiliates, various departments and groups on a variety of information technology computing services. Problems that are unable to be resolved immediately by the Customer Service Center are reported to the appropriate technical support staff.

Location:
1001 Sunnyside Ave.
Lawrence, KS 66045

Hours:
Mon-Thurs 8 a.m.-10 p.m.
Friday 8 a.m.-5 p.m.
Saturday 12 p.m.-4 p.m.
Sunday 12 p.m.-8 p.m.