Frequently Asked Questions about ARTS
I heard that PeopleSoft will replace ARTS, so I'm postponing my projects until then. Is this true?
We don't know exactly when PeopleSoft will replace ARTS. I regularly attend PeopleSoft Student Records team meetings to keep abreast of the developments. Please understand that it will likely be at least Fall 2007 before we start work on PeopleSoft Academic Advising, and it will take at least a year to implement. You will need to make your project decisions accordingly. I will e-mail any major developments in this regard to all ARTS users, so stay tuned.
The student I just pulled up on ARTS has multiple old plans. How do I get only one to show up?
The student's plans may all be inactive. If this is the case, ARTS won't know which plan(s) to display, so it pulls all of them. Once the student is active in a plan again, the inactive ones will disappear from the ARTS form.
When do the GPA's for the terms start calculating?
Term GPA's for the last semester do not show up on ARTS forms until the beginning of the next term. Many schools' forms
have separate GPA's for the previous terms and "Calculated" GPA's on their forms that you can use until the next semester begins.
I want to do an honors/probation report. Can I use ARTS to do it?
You can get this information by using the ARTS Report Wizard (see the main page for an instructional document).
When is ARTS going on the Web? Can I generate ARTS forms for my students? The web site information about my school is incorrect! How do I change it?
This project is complete (version 1.5). There are many more things we'd like to do with ARTS forms on the web that we are saving until the Summer/Fall 2007 enrollment period (version 2). There is a pilot webpage that some advisors can access through the KYOU Portal called the ARTS Web Advisor. We are limiting advisor access to that webpage because we don't want to cause excessive delays for students' ARTS forms, which uses the same system. Our goal is to eventually allow all advisors to access the website for ARTS forms and do major shopping for students. Currently, the wait for requesting your ARTS form over the web is approximately 30 seconds. The link for getting ARTS forms is at www.artsform.ku.edu. As for changing your school's advising and enrollment information, we can do that--just submit changes to Mark Pickerel.
Oops! I missed training because I'm too busy, etc. When can I get training?
Mark will be conducting several training sessions throughout the year, as time permits. In addition to Basic and Advanced training sessions, he can conduct specialized training on some of the underused features of ARTS. He will e-mail everyone about these when he sets them up.
How do I view an ARTS Form in the system?
When you have the ARTS Form Generation Screen up, click on the "View" button.
I have tried to use the system, and X doesn't work or I get an error message I don't understand. What do I do?
E-mail me at mpickerel@ku.edu with the message and your station number (lower left corner of the main ARTS menu) if you can provide it. There might still be some kinks to work out with the interface, or perhaps your configuration needs to be tweaked a bit.
I just made an EFS NOTE entry for a student, and it doesn't show up on his ARTS form if I use the system to run it. What's up?
Make sure that you select the correct school external org code for a NOTE entry and select the correct term. If you are not sure which institution, you can leave the institution field blank and it will print for all corresponding terms that match the term field for the note.
I don't have the system yet, and I wish they'd hurry up and install it on my computer. Why don't I have it installed yet?
We are trying to get to everyone as soon as possible. Please be patient. Please send me a reminder e-mail if you haven't been called or e-mailed about an install appointment if it's been over a week since your request.
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